Account, verification, profile, messages, communities, event, and safety-report data.
Privacy
Privacy Policy
Last updated: 7 June 2026
Flemo is a verified-only community and dating application. Because dating apps handle sensitive personal information, we aim to collect only what we need and explain it clearly.
Selfie and ID checks are used for identity, duplicate prevention, and platform safety.
Access, correction, deletion, and privacy questions route through the contact form.
This policy describes how Flemo ("Flemo", "we", "us") handles your information. It is provided in good faith as a clear, plain-language draft. Before public launch, have it reviewed by a qualified legal professional for your jurisdiction (e.g., GDPR, CCPA) and update the operator/contact details below.
1. Information we collect
Information you provide
- Account details: your email address and a securely hashed password.
- Verification selfie: a photo you submit at signup, used to confirm you are a real person. We run an automated single-face check on it.
- Profile information: your name, age, bio, city, photos, interests, prompts, and optional details such as pronouns, gender, orientation, height, education, and occupation.
- Preferences: who you're looking for and your age range.
- Content: messages, community posts, event RSVPs, and reports you submit.
Information collected automatically
- Usage data: actions like swipes, matches, likes, profile views, and event activity, used to operate core features.
- Technical data: basic device and connection information needed to deliver and secure the service.
- Approximate location: the city you provide, used to show local events and nearby people. Flemo does not track precise GPS in the background.
2. How we use your information
- To create and secure your account and verify you are a real person.
- To operate matching, messaging, communities, events, and games.
- To show you relevant people and local events based on your preferences and city.
- To keep Flemo safe: detecting abuse, handling reports and blocks, and enforcing our Terms.
- To process payments for optional premium features.
- To communicate with you about your account and important service updates.
3. Biometric Information and Face Verification (BIPA Disclosure)
Because Flemo is a verified-only platform, we use automated facial verification to ensure that every profile corresponds to a real person and to prevent fraud and impersonation. When you verify your account:
- Biometric Descriptors: We process facial geometry descriptors and landmark maps from your uploaded government ID and selfie.
- Purpose: These biometric descriptors are processed solely to verify your identity and ensure you do not create duplicate accounts. We do not use this data for marketing or behavioral tracking.
- Sharing: Your raw biometric data is encrypted and processed by our secure server. We do not share or sell your biometric descriptors.
- Retention and Deletion: Your biometric descriptors are automatically deleted immediately after the identity check is completed, or within a maximum of 30 days of submission. In all cases, your biometric profiles are completely purged within 3 years of your last interaction with the app, or within 24 hours of account deletion.
4. How your information is shared
Flemo does not sell your personal information. Information is shared only as follows:
- With other members: your profile, photos, and verified status are visible to other verified members as part of the dating and community experience. Messages are shared with the people you match or converse with.
- With service providers who process data on our behalf: cloud hosting and storage (Amazon Web Services), payment processing (Stripe), and push-notification delivery. These providers are bound to use the data only to provide their services to us.
- For legal reasons: when required by law or to protect the rights, safety, and security of our members or the public.
5. Storage and security
Your data is stored on secured cloud infrastructure (Amazon Web Services, US region). Databases are encrypted at rest and are not publicly accessible; the service is served over HTTPS. Passwords are stored only as salted hashes and are never readable by us. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your information.
6. Data retention and deletion
We keep your information for as long as your account is active. You can request deletion of your account and associated personal data at any time through our contact form. We will delete or anonymize your data within a reasonable period, except where we must retain certain records to comply with legal obligations or resolve disputes.
7. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, use our privacy request form.
8. Children
Flemo is strictly for adults. You must be at least 18 years old to use the app. We do not knowingly collect information from anyone under 18, and we will delete such accounts if discovered.
9. Changes to this policy
We may update this policy from time to time. We will revise the "Last updated" date above and, for material changes, provide notice within the app.
10. Contact
Questions about privacy? Submit a privacy request.